18 March 2009

The "self"-checkout at Dillons is very misleading.

During my last several treks to Dillons, I bought lots of fresh (unpackaged) produce, none of which had barcodes.  I don't even know how to check out barcode-less produce at the self-checkout station thing, so I got in a regular checkout line (with a human cashier).  But as soon as I got in line, a cashier standing a few feet behind all of the registers said, "Sir, if you'd like I can help you check out at the self-checkout."  So she took my stuff and punched in a whole bunch of numbers (with blinding speed) for the produce I had, and that was that.

The point of this story is that I don't think Dillons should be allowed to have those big signs above the self-checkout machines that say "self-checkout," because that's not what they are anymore.  I don't remember this phenomenon during our myriad trips to Dillons when I was younger, so this must be a recent development.

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